The topic of this CONFERENCE CALL was CONSISTANCY and FOLLOW UP
NEXT CALL: WEDNESDAY, OCTOBER 5, 9:30PM
NETWORKING -Our focus moving forward will be building relationships, networking and social media to build repetitive opportunities to establish relationships as opposed to focusing our time on vendor and single interaction opportunities.
OFFICE HOURS -Set aside Shaklee Office Hours to keep yourself accountable and show others your commitment. Ask family members for help, like asking your husband to help with the kids, to ensure everyone aware this is time for you to focus on your business.
FOLLOW UP -Timely follow up is key in building relationships, members and repeat business.
Any LEADS should be followed up with within 48-72 hours while the lead is hot and they are excited and interested. Don't let the person who was so excited about the products get away because you didn't follow up.
MEMBERS -Take care of your Members, nuture the relationship and follow up with them to see how the products are working for them. Ask for referrals and tell them about incentives like the Member Referral Program where they can get free products monthly. Ask them if they want to have a showcase or know of anyone who might.
ASSIGNMENTS BEFORE THE NEXT CALL:
1. ESTABLISH YOUR GOALS. Short Term Goals (Before November 30) and Long Term Goals. What do you want in life? Where do you want to be in a year and how are you going to get there? To see a sample, read Rachel's Goals in the Shaklee Business Documents. Be specific in what you want to accomplish. Post your goals where you can see them daily. We would love to see your goals too! Post them in Shaklee Business so we can help you accomplish them!
2. POST YOUR SHAKLEE OFFICE HOURS. Establish office hours for your Shaklee Business. If you treat Shaklee like a hobby, you will get hobby like pay. If you set aside hours to work on your business and establish your action plan, you will be growing your business and your income. You can't expect to go to a job and not work and expect to get paid. Shaklee is the same way but with much greater benefits. Mark this time on your calendar so it doesn't get pushed aside. Use your list of goals to establish what you will be doing during this time.
3. PLEASE POST YOUR SHAKLEE OFFICE HOURS ON SHAKLEE BUSINESS SO WE CAN ALL KEEP EACHOTHER ACCOUNTABLE.
4. CREATE AN ORGANIZATION SYSTEM FOR YOUR MEMBERS AND LEADS. Using index cards and an index card box, write your members' and lead information on each card, including their phone number, address and what they order each time they place an order.
Divide it up into sections (follow up is physically calling them or talking to them):
1. For Follow Up
2. Leads to contact-within 72 hours
3. Already followed up with this month
I added this also: Send Thank You card
We should be contacting our members monthly or bi-monthly. Every time we speak with them, note the date and any notes. Tell them we offer Nutrition Consulting and would love to have them talk with her about any health concerns.
5. FIND A NETWORKING GROUP TO BE A PART OF. These last few months, we have seen tremendous growth and leads through business networking groups. Check out meetup.com or search for networking groups in your area on Facebook. I love women or mom business groups. Everyone is there to help motivate and grow eachother's businesses. It's incredibly encouraging and you build great relationships. Facebook networking groups allow you to post an ad once daily about your business so use this free opportunity to spread the word! Rachel is willing to go with you to any Networking Group you want or take a friend with you!
Notes taken by Rachel.
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